Free shipping for all batteries to the lower 48 US States and Canada.

Batteries ship UPS Ground + Tracking for domestic shipping. Typical freight time is 5-8 days. You will receive a tracking number when your battery ships.

The USPS does not allow for batteries to be shipped to Post Office boxes (PO Box). For shipping address please use a street address.

FedEx, USPS, or DHL is used for international shipping and for Hawaii & Alaska shipments, depending on the product and country. To calculate exact shipping rates please go to checkout and enter your order and shipping address.

Free shipping for Canadian customers on most products. Select items that are out of stock in Canada, but in stock in the US may charge additional shipping and customs fees, including duty and GST based on the value of the product.

In the unlikely event you are having an issue with one of our batteries we have developed a straight forward warranty & return policy:

• For all returns or warranty claims contact support@wildyakbattery.com
• 30-day money back guarantee. Returns of undamaged batteries may be issued full refunds less a 5% restocking fee.
• World beating / best in class 11 year warranty on all batteries.
• 1 year warranty on all accessories & complimentary products (chargers, powerbox cases, volt meter, etc).
• Free lifetime technical support & free battery analysis.
• Warranty only applies to original owner (non-transferable).
• Warranties can be used for an exchange of a component only once.
• Customer pays return shipping on returns or warrantied component inspections. Shipping costs for qualified returns will be refunded by Wild Yak Battery. Please note some battery returns may require special documentation and packaging, and these instances will encounter extra fees. This is in order to correctly comply with lithium battery shipping regulations. For all return shipping we recommend using a local shipping service like FedEx office or the UPS Store.
• If you have a quality issue with a product please contact support to help diagnose the problem. If a product does not meet our high quality standards, then we will issue you a replacement component or fix the original at no additional cost. Replacement components will only be sent after we have received your returned component and finished an inspection to determine the cause of any problems. Wild Yak Battery is not responsible for return shipping.
• Do-It-Yourself modifications or damage due to gross negligence or abuse are not covered by the warranty.

We stand behind the quality of our products:

• 1) 30 day money back guarantee on all orders. If you are unsatisfied for any reason with one of our batteries you can return it for a refund up to 30 days after purchase.
• 2) 11 year manufacturer defect warranty on all batteries. If we made a mistake building your battery we will repair or replace it. See warranty & return policy for details.
• 3) Lifetime technical support. Reach out to support@wildyakbattery.com for help from our team of experts.
• 4) 1 year warranty on chargers, powerbox case, and accessories.

Return shipping depends on what is being shipped and the logistics provider. Before returning a battery please contactsupport@wildyakattery.comfor the return address for help.

If you are unsatisfied for any reason with one of our batteries you can return it for a refund,less a 5% restocking fee, up to 30 days after shipping date.

• 1) For wholesale & bulk orders simply buy in bulk on the website. Bulk pricing is available on the product page (see bulk pricing discount) or on the Wholesale / Custom page.
• 2) To become a dealer fill out the form at the bottom of our dealer page. Or contact sales@wildyakbattery.com